Are you able to login and check iSupplier? No - I cannot login to iSupplier Do you have an active login for iSupplier? Yes No I'd like to deactivate a user Yes - I can login to iSupplier What stage of locating the invoice have you reached? I cannot locate the Invoice Entry field I'm unable to locate the invoice How was the invoice submitted to JLP? EDI iSupplier Paper/email I'm unsure what the status means I need to view the payment & remittance advice I need to view the receipt for an order I need to download a debit note copy