Hold Status | Description | Supplier Action |
Awaiting Location Review of Invoice | No receipt has yet been entered. Notification sent to location to check for stock | No action required |
Awaiting Location to Book In | Location has confirmed stock received, awaiting receipt to be entered | No action required |
Awaiting Supplier POD | Location has responded; stock not received or has not responded in time | Supplier should upload signed proof of delivery through iSupplier. Click here for steps on how to do this.
|
Awaiting Location Review of POD | Supplier has uploaded POD via iSupplier. POD sent to location to review | No action required |
Mismatched (on Hold) - Quantity Billed differs from Quantity received | This means that the invoice has been received by JLP but the quantity billed is different from the quantity received | No action required |
Mismatched (on Hold) - Price Billed differs from PO price | This means that the invoice has been received by JLP but the price stated on the invoice differs from the price stated on the Purchase Order | Contact your Buyer and ask them to amend the prices for your products on our ordering system, and then ask your Buyer to contact Financial Processing to notify us of the price changes |
Mismatched (on Hold)- Quantity and Price Billed differs from Quantity received/Po Price |
This means that the invoice has been received by JLP but the quantity and price stated on the invoice differs from the quantity and price stated on the Purchase Order
| No action required |