Overview

If JLP needs you to upload a Proof of Delivery (POD) for an invoice, you will receive an email notification with subject:

Action Required: John Lewis Partnership is unable to pay invoice XXX as we have no record of delivery having been made

If you do nothing, the invoice will be debited in 30 days. Alternatively, you may upload a POD via iSupplier which will be automatically routed to the location to review.

Actions

1. Log onto iSupplier
   

   Note: must be a validated domain.

2. Select GNFR/GFR iSP Invoice Entry
3. Go to the Invoices and Payments tab
4. Select View Invoices
5. Enter the invoice number and click Go
6. Once you have located the invoice, you can Upload POD by clicking on the Green Plus icon in the Upload POD column

   Note: You are unable to submit a POD against an invoice if the plus note sign is grey. This means the invoice’s status doesn’t currently permit the uploading of a POD as the time to complete this action has lapsed. Please follow guidance on debit disputes in this instance.

7. Click Add Attachment
8. Enter a title and description for the attachment (mentioning the acronym “POD” would be useful)
9. Make sure the File radio button has been selected and then click on the Browse button
10. Select the POD file which you would like to attach (we recommend the PDF Format)
11. Click Apply
12. Once the attachment has been added this will show in the Upload POD region. This will show the title and description you have added and also the date on which it was last updated.
13. You can add more than one attachment to an invoice but they must all be added on the same day, before 18:30
    

    Note: You are able to update the attachment/description using the pencil on this line and are able to delete this using the trash can.