Creating a credit note in coupa

Supplier Actions

  1. Login to Coupa Supplier Portal and select Invoices from the toolbar across the top
  2. Click Create Credit Note
  3. Once your invoice has been selected, you will be asked whether you would like to completely cancel or partially adjust the invoice.
  4. General information
  5. Please click Calculate and check your figures are correct
  6. Please click Submit
  7. Click Send Credit Note if you are happy to proceed
    Note: For any credits that are not against a purchase order, a warning message will appear regarding your 17 digit charge code. If you are happy this has been added in the Invoice description, please click Submit.
  8. Once this has been completed, it will take you to the homepage.

Solution Properties

Solution ID
221209083446660
Last Modified Date
01/18/2024 08:22:06 AM
Attributes
GCM Case Type
  • Finance Operations: eInvoicing Portal
  • Article Type: How To
Taxonomy
  • Finance - Supplier > Invoice Entry
Collections
  • Finance - Supplier Help
Views
0