Note: If the articles shown previously can rectify the issue, our reply will be a link to the relevant content, which will help you to complete this request yourself.
Please provide the following information to help us complete your request, For guidance on finding your supplier number, click here.
CAUTION: Please only enter information required for your query, do not provide any unnecessary sensitive data via webforms or attachments.
Supplier name
Supplier number
Contact email
Confirm contact email NOTE: Please only enter ONE email address. Additional text submitted in this field may cause your case generation to fail, please only enter a valid email format.
Contact name
Contact telephone number
Debit note number NOTE: Please ensure a valid debit note number is provided, this should start with the letter D
Confirm Debit note number
Debit value
Debit lines disputed: All debit lines Specific line number(s)
Please enter any specific line number(s)
Related case reference number
Attach debit note NOTE: Please check the accepted file types in the file upload box above, your case will fail to generate if you attach a file type that is not accepted.
TIP: This form should be used to submit a dispute for ONE debit note. If you are disputing multiple debit notes, please raise one form for each debit note disputed.
IMPORTANT: If you do not receive a case reference number after submitting this form, please check the accepted file types listed in the file upload box above and resubmit your form. If you do not receive a case reference back, your dispute has not been logged and you will not receive a response back.