Hold Status |
When a GNFR invoice is submitted, the system will look to match the invoice amount with the purchase order amount and the receipt amount, to make a Three-way match. The invoice amount may be lower than the purchase order value/receipt value but must not exceed the purchase order value or receipt value. If a Three-way Match cannot be achieved the invoice will be put ‘On Hold’. |
Quantity Billed exceeds Quantity received | This means that the invoice has been received by JLP but the quantity/amount invoiced is different from the quantity/amount received | Contact your Buyer (contact information will be on the original purchase order). The buyer may need to increase the receipt or you may need to issue a credit for the difference |
Price | This means that the invoice has been received by JLP but the price stated on the invoice differs from the price stated on the Purchase Order | Contact your Buyer and ask them to amend the prices for your products on our ordering system, and then ask your Buyer to contact Financial Processing to notify us of the price changes |
Quantity and Price Billed differs from Quantity received/Po Price | This means that the invoice has been received by JLP but the quantity and price stated on the invoice differs from the quantity and price stated on the Purchase Order | Contact your Buyer, for differences on both the order receipt and price |
Quantity billed exceeds quantity ordered | This means the invoice/s against this Purchase Order total a higher value than the Purchase Order itself | Contact your Buyer, if in agreement they will need to increase the order value. If they are not in agreement, you will need to issue a credit note for the difference |