| Error | Description | Action |
Invoice date is greater then current date, please review before completing this invoice | Invoice date is ahead of today’s date, no future dated invoices accepted | Invoice date must be today’s date at the latest |
| Please enter a valid tax point date, tax point date can not be in the future | Tax point date is ahead of today’s date, no future dated invoices accepted | Tax point date must be today’s date at the latest |
| Please select a valid currency (NB only XXX is valid for this supplier site). | Site selected is set up for a different currency to currency of selected invoice | Select the correct site for the required currency or adjust the currency to that set up for the site |
| Invalid supplier site | Supplier site is either empty or has an invalid value | Ensure the supplier site box is empty, click magnifying class next to box, click Go next to empty search bar, select required site (should begin with P & match account order is raised against) |
| At least one invoice line is required. | Invoice lines section of page is empty | Please ensure there is at least one invoice line |
| Row 1 Error - One of Line Amount or Line Tax Amount must be greater than zero | Invoice lines total is 0 | Ensure there are invoice lines, select all, recalculate. If error persists ensure there are no 0 values in qty, unit price etc |
| Net Amount does not equal sum of invoice line amounts |
Calculated net amount does not match invoice net total in top right box | Ensure the invoice net total calculated by the system matches the total you have keyed in the summary box |
| Vat Amount does not equal sum of invoice line vat amounts | Calculated VAT amount does not match invoice VAT total in top right box | Ensure the invoice VAT total calculated by the system matches the total you have keyed in the summary box |
| When the Invoice Header tax control amount is zero, all the Invoice Lines should use a 0% tax rate code (e.g.: Exempt, OOS, Zero, etc..) | If the VAT value in the top right summary box is 0 the VAT total under the invoice lines should also be 0 | Please ensure these values match, if 0 VAT is to be applied ensure all invoice lines VAT codes are zero or out of scope |
| Invoice Gross Amount does not match the sum of Net Amount and Vat Amount | Invoice gross total does not match net + VAT | Please ensure gross = net + VAT |
| Please enter a valid VAT or GST Registration Number to continue or enter 'Not Registered' if you are not registered for VAT/GST | | If this persists with ‘Not Registered’ in the box this means we have a VAT number on our system for you, please enter this or contact us to have this updated |